Workforce 2000: Diversity Issues and Their Impact on Managerial Practices and the Arbitration Process

Gwynette P. Lacy


DOI: 10.2190/MGFP-D7WA-YHHM-AUW2

Abstract

The year 2000 is rapidly approaching and American businesses and organizations are waking up to the fact that the workforce is changing dramatically. New demographic trends, a shortage of human resources, and a demand for highly skilled, technically competent employees will bring about major changes in the U.S. workplace. It is estimated that between now and the year 2000, 75 to 80 percent of all employees entering the workforce will be from one of the following groups: people of color, women, or immigrants. To be successful and competitive in the 1990s and beyond, organizations will need to effectively manage this diverse workforce. This article examines these changes and the possible impact they will have on managerial practices and the arbitration process.

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