BUILDING A PROCESS FOR A QUALITY OF WORK ENVIRONMENT IN THE PUBLIC SECTOR

MAURICE RUCKER

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DOI: 10.2190/LUEV-BYWD-0857-65AC

Abstract

This article describes the author's efforts to conceptualize and design a process for a public sector organization which would capture the strengths and weaknesses of that organization's human resources. The intent was to provide the data base for a more effective response to a pattern of symptoms of job dissatisfaction and in the process to build a stronger and more self-sustaining organization.

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