MUNICIPAL SERVICE DELIVERY, COLLECTIVE BARGAINING, AND LABOR-MANAGEMENT PARTNERSHIPS

BARRY RUBIN
RICHARD RUBIN


DOI: 10.2190/B1YN-TED5-2ULM-0KDP

Abstract

The City of Indianapolis has received significant national and international attention for its reinvention of the delivery of urban services and development of an envied system of municipal operations. Initially driven by the privatization efforts of Mayor Stephen Goldsmith in the early 1990s, a distinctive partnership has evolved between labor and management that encourages both cooperation and competition. This research comprehensively investigates Indianapolis' privatization initiatives and the resulting labor-management partnership experience in the Department of Public Works. The study differs from others in its unrestricted access to and cooperation from all officials with the City of Indianapolis and the American Federation of State, County and Municipal Employees (AFSCME). The researchers were able to develop a comprehensive and unprecedented portrait of the contribution that labor-management collaboration made in Indianapolis to the cost and quality of municipal service delivery.

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