BUILDING A BETTER FUTURE THROUGH MEDIATION: INSIGHTS FROM A SURVEY OF FMCS MEDIATORS

PATRICE M. MARESCHAL

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DOI: 10.2190/20PN-75U6-UTFH-00DK

Abstract

Mediation in the labor-management/employment contexts is somewhat unique in that the parties have an ongoing relationship. Labor mediators strive not only to help the parties solve their immediate conflict, but also to create an environment in which labor and management can improve their relationship. Thus, relationship improvement is an important part of the mediation process. The analysis presented here is based on quantitative data collected from a survey completed by seventy-eight FMCS mediators. The following variables led to more optimistic predictions by mediators of the parties' future relationship: mediator acceptability, mediator gender, and mediation outcome. Conclusions and suggestions for future research are provided.

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